How Last of Us 2’s Review Embargo Restrictions Led To Critic Conflict

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Despite receiving general acclaim, The Last of Us Part 2 caught criticism from several prominent reviewers, who found the game’s violence overshadowed its emotional aspirations. The gap in reception led to arguments online, including among critics and The Last of Us 2′s developers, and some argue Naughty Dog’s strict review embargo rules are to blame for the controversy.

Violence has played a central role in Naughty Dog’s marketing strategy since a 2017 The Last of Us 2 teaser trailer depicted two unknown characters being tortured by hanging and hammer blow. Subsequent comments from developers focused on the game’s brutality, with an emphasis on mechanics designed to make players feel the effects of their in-game actions, like named NPCs that call out for their friends. Gameplay footage regularly delivered on these promises.

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Related: Sony Going All-Out On The Last of Us Part 2 Advertising

Naughty Dog Vice President Neil Druckmann recently revealed his desire to explore themes of violence and revenge was partially inspired by a his reaction to a video of a lynching he saw when he was young. In the past, video games have often conflated “brutal” with “deep,” so it’s no wonder many were skeptical about how The Last of Us 2 would handle discussions of this kind of disturbing material. A Metacritic score obviously can’t capture the nuance of opinions on this topic, but the game is currently sitting at a 95, so it’s at least safe to say many found The Last of Us 2 compelling. But reviewers have somewhat struggled to express why it’s so good (or not), all because of Naughty Dog’s review rules.

How The Last Of Us 2’s Review Embargo Restrictions Sparked Controversy

The Last Of Us 2 Review Controversy Violence Embargo Story

When it comes to such a hyped-up, triple-A game, argument and controversy would have already broken out as a result of scathing reviews from sites like Polygon and Vice juxtaposed against praising ones from Paste and The Washington Post. But video game publishers often restrict which parts of a game reviewers can discuss before it launches in exchange for pre-release review access, and The Last of Us 2′s review embargo rules are reportedly unusually strict.

Nearly every review from a major publication mentioned these restrictions, as they led to difficulties communicating reviewers’ feelings about the game. Polygon’s review, for example, touched on similar points about The Last of Us 2′s controversial violence, again and again, in different phrasings and contexts, attempting to get across just how relentlessly brutal the game is without being allowed to actually discuss anything that could truly illustrate it. Some positive reviewers, meanwhile, made stumbling exaggerations, such as podcast host Jeff Cannata’s infamous comparison of The Last of Us 2 to Schindler’s List.

Like reviewers’, players’ enjoyment of The Last of Us 2 will likely come down to their personal tolerance for violence and their interpretation of how effectively Naughty Dog used that violence to tell its story. But, as USgamer’s Kat Bailey argued in a recent column, “with specifics being hard to come by, generalized hyperbole and ironic jokes are going to have a much easier time ruling the day.” More controversy came as a result of these reactions when Druckmann criticized Retronauts’ Bob Mackey and Bloomberg’s Jason Schreier for riffing on Cannata’s Tweet, leading to a pile-up of heated review discourse.

Related: The Last of Us Part II Review: You’ve Never Played Anything Like This

Ultimately, Naughty Dog’s restrictions prevented reviewers from digging into exactly what makes The Last of Us 2 so good or bad, leading to some reviews that come off as either unequivocal praise or disgusted condemnation. Of course, many reviewers would likely stand by those polarized opinions, but there would certainly have been more room for nuance if Naughty Dog’s restrictions weren’t so tight.

Next: The Last of Us Part 2 Launch Trailer Sets Up Ellie’s Quest For Revenge

The Last of Us Part 2 releases for PlayStation 4 on June 19, 2020.

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